TERMS AND CONDITIONS
YOUR AGREEMENT WITH TRYSHY TRAVEL, LLC.
Before we make arrangements for your flight, hotel, car rental, tour, cruise, or other trip, we require that you acknowledge your agreement with the following terms and conditions.
Please thoroughly review these terms and conditions and Covid-19 Policy of TryShy Travel LLC and TryShyTravel.com, herein referred to as "TST". The booking passenger, by accepting this receipt and making any payment to TST, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services. These conditions apply to yourself, your family, or traveling companions that you represent or whereby make payments on their behalf.
TST offers retail travel services to customers, which are provided by separate and independent vendors of travel services. We do not operate, control, or otherwise provide the services of the independent travel vendors. TST acts only as a sales agent for any airline, hotel, car-rental company, ground operator, tour operator, cruise line, shore excursion, attractions, or other travel Suppliers who provide goods or services for the passenger(s) trip.
Travel Supplier Policies: Travel suppliers’ brochures contain important information. Read travel suppliers’ policies concerning cancellation penalties. It is each passenger’s responsibility to have all required documentation, including but not limited to: (1) government issued birth certificate and photo ID, or (2) valid passport and/or visa. Passports are recommended for all international travel. All passengers assume full responsibility for inquiring and confirming passport, visa, vaccination, other entry requirements, safety, and security conditions of destinations to be visited. The “Taxes” category on the Travel Invoice includes air taxes, port taxes, departure fees, government fees and fuel surcharges if applicable. These costs are imposed by the suppliers and airlines and are subject to change until time of departure. TST has no control over these taxes and fees and should they increase, your invoice will reflect this increase. While TST prides itself on selecting top quality Suppliers, we assume no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; or (3) any wrongful or negligent acts or omissions on the part of any other party not under our control. Suppliers reserve the right to deviate from the direct, customary and/or scheduled route or itinerary for any reason, without limitation and without notice. Passenger(s) acknowledge and agree that TST is not responsible for Supplier deviations, delays, cancellations, mandated overnight stays, missed connections or any other condition beyond its control.
Passenger(s) acknowledge and understand that cruise lines, tour operators, and other Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and that you may be bound by those contracts regardless of whether you receive notice of their terms. Pricing and availability may change without notice. Passenger(s) agrees that TST is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is TST responsible for any errors or omissions that may occur as a result of incorrect information from third parties. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold TST harmless for any actions or damages arising from Supplier pricing.
Force Majeure: “Force Majeure” means, in relation to TST, any circumstances beyond the reasonable control of TST, (including, but without limitation, acts of God, explosion, flood, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences). TST shall not be liable for any loss or damage incurred by you as a consequence of any of the Suppliers being unable to perform its obligations due to the unusual or unforeseeable circumstances (a “force majeure event”) beyond the control of the party affected by the force majeure event.
Pricing: Prices are not usually subject to increase after you make full payment; however, a price increase may occur due to changes in: transportation costs e.g. fuel, scheduled air fares and any other airline surcharges which are part of the contract between airlines (and their agents) and TST, Government action such as increases in VAT or any other Government imposed increases, currency in relation to adverse exchange rate variations. Passenger(s) acknowledge and consent to any post-purchase price increases in relation to the above paragraph.
Booking Accuracy/Legal Names: Passenger(s) is/are required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, date of birth, pricing, arrival/departure airports, accommodations, organized activities on your booking confirmation, or airfare whether part of a vacation package, TST Frequent Flyer Program, or any flight only booking. Please notify TST immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full and sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. The name, date of birth and gender that appears on your passport or government issued ID must exactly match the same such data that is listed on airline ticket(s) and booking records. TST strongly recommends that you consider that certain countries will not admit a passenger if their passport expires within six (6) months of the return date of travel. Non-United States citizens may require additional documentation. Children and infants also require all such travel documents.
TST has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, climate extremes, or the suitability for disabled persons of any portion of any tour at locations to which you may travel. For information concerning possible dangers at destinations, we recommend you contact the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov. For medical information, we recommend you contact the Centers for Disease Control at (800) CDC-INFO or www.cdc.gov/travel. You assume full and complete responsibility for checking and verifying any and all conditions regarding health, safety, security, political stability, and labor or civil unrest at your destination(s). You hereby release TST from all claims arising out of any problem covered in this paragraph, and to submit all other claims against us within 30 days after the return of your trip. You agree that all suits in connection with, or incident to, this agreement shall be litigated, if at all, in the courts in Manatee County, FL which will serve as the exclusive jurisdiction for all claims brought by you or TST and you hereby submit to the personal jurisdiction of those courts.
Information on Websites: The content and images contained on TST websites (tryshytravel.com and trips.tryshytravel.com), including downloadable files, are protected by copyright. You agree not to use or authorize the use of this information for any purpose other than personal use, and not to engage in the resale, redistribution, and use of the information on this website for commercial purposes. This said website may contain third-party links and pointers which are included solely for your convenience and do not constitute any endorsement by TST and/or our Suppliers. While every effort has been made to ensure the accuracy and completeness of this information, TST is not responsible for the accuracy of the information, or the contents of the website.
Deposits: The deposit functions as an initial assurance that our time is allocated purposefully. Deposit amounts are subject to change and are fully utilized toward your trip if the booking is confirmed within a 30-day window from the day the deposit is received for trips servicing 2 or less travelers. If a booking is not confirmed within the 30-day timeframe, deposit is forfeited and retained for our efforts. In the event that the deposit is forfeited, client is subject to pay a new deposit to initiate our services again.
Refund Policy: As our client, you hereby acknowledge that all service fees or deposits are non-refundable and are considered forfeited in the event of travel plans being prematurely canceled for any reason. Should the travel dates change, deposits are transferable one (1) time before they become forfeited and retained by our agency. Client understands that all TST service fees are independent of the agency and are subject to change without notice.
Changes/ Cancellations: Should client need to make any voluntary change(s) (inlcuding cancellations) to the original itinerary, a service fee in the amount of $10- $25 will apply per person, per change, and is due before the change is completed. Please refer to our Group Terms and Conditions for more information about change fees for parties of 3 or more travelers.
Travel Protection: Travel insurance protection is strongly recommended. As your travel agent, we have a professional responsibility to recommend the purchase of travel insurance to cover certain risks inherent in travel to protect against THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. By declining appropriate travel insurance, passenger(s) acknowledges and accepts liability for any cancellation penalties, damages and/or out–of-pocket expenses incurred. If purchasing travel insurance, we urge you to thoroughly read your policy’s confirmation of benefits. This information includes, but is not limited to, details on the extent of coverage and procedures for making a claim. Please note that the travel insurance provider may not be allowed to discuss your claim with TST due to privacy laws (e.g.HIPAA). Passenger(s) acknowledge and agree that TST is not a licensed insurer, licensed producer, nor do we hold ourselves to be insurance experts. TST has no control over the travel insurance provider or its coverage decisions, and as a result TST is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.
Electronic or handwritten signature: Both parties agree that you may acknowledge and agree to these Terms: (a) electronically; (b) by handwritten signature; (c) by any other electronic means, including without limitation acknowledgment via email acceptance of these Terms; or (d) by your implied consent deemed via your actions which shall include without limitation the payment of the invoice and/ or your use of the services provided by TST or any other travel supplier related to your booking. All such means will be deemed to constitute effective acknowledgment and execution of this Agreement and shall be sufficient to bind the parties to the terms and conditions of this agreement.
Effective 1/1/2024